PDX Logistics Receives Top Award in Performance Medal Table
With Team GB surpassing all expectation by winning 2nd place overall in the medals table at the Rio Olympics, we couldn’t help but reflect on this huge achievement.
The athletes attribute their success not just to their personal dedication and performance on the day but acknowledge they wouldn’t be the best they can be without the support and experience of a variety of people. Be they nutritionists, coaches, funding partners, R&D groups or family members, it’s one cleverly knitted team who share the same vision.
It prompted us to look at our own achievements and there are clear similarities between how an athlete is able to attain success and how much our business is reliant on bringing all the right ingredients together to support its performance.
That cooperative sense of pride and ambition is something we know a lot about here at PDX. We compete with ourselves on a daily basis to achieve consistency, accuracy and time-critical efficiencies and we recognise we couldn’t do what we do so well without the support and experience of everyone from our pallet network partners, to our customers and staff.
PDX Logistics is a shareholder member of Pallet-Track, an amazing pallet logistics network who have recently been shortlisted for the 2016 ‘UK Customer Experience Awards’, pitted amongst high profile businesses including Virgin Trains, Ocado and Go Ape.
Being partners with Pallet-Track means our own trucks never need travel further than Wolverhampton to the networks central hub, yet we handle consignments that are destined for much further afield. Consider it like a relay race. We run with the baton and hand it over to our ‘team-mate’ to sprint the final leg. In turn, it becomes our responsibility to pick up the baton in the next race and distribute consignments from the hub to the local area in which we serve. It’s a fine-tuned performance that ultimately couldn’t be achieved without team work.
Nigel Parkes, founder and managing director at Pallet-Track, said of the nomination:
“It’s a testament to our central team and members that we have been shortlisted against such inspiring organisations which all hold customer care in the highest regard”.
“Since starting our business back in 2004, we have never lost a consignment – an unparalleled record in the industry – and this is mainly down to the fact that we pride ourselves on customer satisfaction.
“Many of our 80 plus members will tell you that this is something which truly sets us apart from rival networks and our reputation for customer care has enabled us to achieve year on year growth.”
With 80 members nationwide, Pallet-Track produce a monthly KPI. A medal league table if you will and we are very proud to be holders of their most prized Platinum medal for our part in the ‘relay’. We’ve got several people to thank – you know who you are!