Shopping-cart abandonment is a massive problem for online retailers so taking steps to avoid that trend and converting your e-shop visitors could pay massive dividends. Taking statistics from 29 different studies, the Baymard Institute, have estimated that around 68% of online shopping carts are abandoned. Delivery options play a pivotal role in an online shopper’s decision of where to spend their hard-earned cash.
60% of shoppers abandon shopping carts due to extra costs associated with the purchase such as delivery costs, tax and other extra charges such as the fee for returns. Maintaining a steady cost from product page to checkout increases a customer’s likelihood on following through with the purchase.
Free delivery can be an effective marketing tool that aims to benefit both the consumer and the retailer. Free delivery is a long-term play. Taking a short-term loss can be a smart sacrifice with a big-time payoff down the road if the policy generates sales, loyalty and builds brand advocates.
It’s easy to see why customer loyalty is becoming harder to secure – there’s so much consumer choice out there. If customers do choose to stick with one single brand or retailer, what makes them stick?
Although it can be challenging to attract and retain customers, there are plenty of ways a business can stand out by making the purchase feel special, and that includes how you package your customers order, both with the materials used and in the ways you choose to send your product.
Following our annual audit from the Organic Food Federation, we are pleased to announce we have retained our organic storage and processing accreditations for a second year.
Achieving and maintaining the accreditation status involves implementing disciplined procedures and protocols throughout our admin and warehouse operations. It reflects our dedication to ensuring the organic integrity of our customers products is preserved from receipt to dispatch.
In today’s increasingly competitive and politically uncertain climate, there has never been a more important time for suppliers and retailers to focus their attention on the bottom line of their operations and to review or respond to any potentially destructive or negative influences on the company’s objectives and projections.
Many Operations Managers are rightly being asked to reduce costs or better yet, increase productivity and efficiency and lower cost at the same time.
Episode Three: Wearwell
Another customer PDX have enjoyed a fantastic relationship with for over 15 years, Wearwell, are a prime example of the importance of working closely and growing with your customer.
Wearwell create some of the worlds best ergonomic flooring and matting surfaces. Products include flooring that reduce the repetitive impact of heavy boots, improve concentration by preventing fatigue, reduce slips & falls therefore creating a more productive and happier environment for all staff. And it’s not just manufacturing areas that benefit, Wearwell produce off the shelf and bespoke items for Aerospace, oil and gas exploration, fulfilment, pharmaceutical, food processing and hospitality industries.
Episode Two: Geeta’s Foods
PDX have enjoyed a close working relationship with Geeta’s food for over 10 years. A company recognised for their high quality food products and authentic indian flavours. Geeta’s, like all successful businesses, have evolved over the years, introducing new products and entering new UK food sectors and European markets and they’ve grown in size and turnover considerably as a consequence.
PDX has been there every step of the way, working closely and adapting to enhanced pick and pack fulfilment requirements to ensure Geeta’s are free to focus on sales and innovation in the comfort of knowing their products are safe in our hands.
Episode One: Equilibrium Products
Equilibrium Products came to PDX looking for a 3PL fulfilment partner to warehouse and distribute their equine based goods. Products include leg protection, therapy, sun & fly protection and nutritional food based packs.
They were previously with a large warehousing distributor but wanted to find a company with a more personable approach who they could work alongside rather than the old adage of ‘small fish in a big pond’.
Whether you’re thinking about starting an e-commerce business, or if you’ve been selling products for a while, you might be considering employing a 3PL (third party logistics) provider to look after your warehousing, shipping, and fulfilment.
At PDX Logistics, we have worked with several start up companies. It’s a part of our business that we really love because it’s utterly infectious working with anyone who is enjoying the success of their ambition, innovation and energy spent on getting an idea out there and who are working hard on driving it forward. It’s where we were 25 years ago!
Warehousing and Distribution: Ownership vs Outsourcing There will come a time in all product-driven businesses when there’s a need to […]
Many small e-commerce businesses and start-ups find that when they begin selling goods online, they have the time and inclination to personally manage every aspect of the business themselves. However, as a business grows and gains momentum, this is rarely a sensible, strategic or cost-effective option to sustain…